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Giving Staffing a Good Name

September 30th, 2011

The Stambush Family
It has always been my goal for Stambush to have a family feel to it. I love the idea of you all calling us your “Stambush family.” Even though I feel that way, many of you may wonder:

"Why doesn’t Scott address us as a 'Stambush Family'? Instead, he says, 'Hello Great Ones' or some other nice thing, but never a, 'Hello Stambush Family'?

Well, to be honest, I am leery of coming off like a charlatan. There so many hypocrites in the world who throw around powerful words – family, love, and other similar words – so loosely that they lose their meaning and/or they make the person look insincere, and that’s what I’m afraid of. Also, there may be times when I definitely do not seem like a family member. After all, I know you all expect me to fire people when it is clear they do not belong with Stambush. We all know we can’t fire our family (even though some of us would like to sometimes). So, therein lies my dilemma.

Granted, Stambush has 22 years of being sincere. We say what we mean and mean what we say – we only hire experienced therapists, competency test every one of our therapists before they come on board, and never knowingly enable incompetent people. Tricia, Grace, Jordan, Fred, Susan, and I are all on call 24 hours a day (just like a family) in case you need help. I’m even dedicated enough to offer rides to all of you if you ever need them (to go to the doctor’s office, etc.). I’m also happy to give advice for non-work related issues (like a family member). Also, I get quite a few emails from people saying things like, “I miss my Stambush family," "I want to come back to my Stambush family,” and “Hello Stambush Family.”

Even though all of those things are true, the bottom line is this: I don’t think everybody feels this way or even knows all of the facts above. All some folks know is that we are a very competent staffing company that gets them work and watches their back. I would hate to put any negative thoughts in their heads by seeming insincere. Does this make sense?

Teamwork Wins!

While many of us feel like we are a family, everyone knows we are a team. After all, that’s what companies are – groups of people trying to win so that their group has a better life, gets more opportunities, and makes more money (in essence). I also think it is very safe to say we all agree that we all want to win (I don’t have to take a poll to know that). How do teams win? Well, they seek out great players that practice great teamwork.

“OK, Scott,” you say, “we have great players, but teamwork in contract?"

You bet, and here is how we do it. Many of you already do this, but I can’t ever remember putting these teamwork thoughts in writing. I am sorry it has taken so long. Basically, the idea is to take every job you get (as long as you are competent and it is reasonable) even if you are not thrilled about a particular setting, distance etc.

Why? Taking every job you can get:

    Puts the work in our control, allowing us to pass the job to someone who will like it once they are free
    Takes a job away from our competition (think interceptions in football)
    Helps our customer; that is not only our job, but it is like hitting a home run or scoring a three pointer

To drive point number one home, someday you may be grateful someone took a job they were not thrilled about because that job, now available to you, is in a setting you like a lot and very close to your house. Since that person took the job when you were busy on another assignment, Fred and Tricia were able to give it to you when you became available. Karma can be pretty cool, especially when it puts money in your bank account while you are in a setting you like that is close to home.

Fred and Tricia want you to have lots of work and be happy with your settings, but we have to trust and be patient with them. They will do their best all the time, and they are in the best position to see the big picture. Believe me, when I see them make a complicated switcheroo that benefits everyone, they high five each other as if they hit a grand slam.

Why wouldn’t someone take any job they could? Many of us have kids, sick family members and other legitimate reasons that make us less able to take certain jobs, and we are 100% cool with that. All I am saying is: don’t be leery of taking work you are not thrilled about. Fred and Tricia will work with you on getting you out of there and getting the work to the best person as soon as they are available.

Quote of the Week

“Individually, we are one drop. Together, we are an ocean.”
― Ryunosuke Satoro

The Straight Shooter